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Check-in
08Jun2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Paseo Avenida Xaman Ha, Playa del Carmen, Mexico, 77710

Viva Azteca By Wyndham, A Trademark All Inclusive Resort is a 4-star Playa del Carmen hotel situated within the Playacar complex, offering direct access to white-sand beaches and a diverse range of activities. Guests can enjoy a tropical atmosphere with ocean, pool, or garden view accommodations and an array of dining options across seven restaurants.

Rooms & Amenities

The hotel's 335 well-appointed guest rooms feature private balconies or terraces, flat-screen TVs, and air conditioning. Accommodations include options with ocean, pool, or garden views, and can accommodate up to four guests with king or queen-size beds.

Dining Options

Dining options at Viva Azteca include the El Nopal buffet-style restaurant, Xul-Ha serving local Mexican cuisine, and Italian specialties at Il Palco. Guests also have access to the dining facilities at the sister property, Viva Wyndham Maya, expanding culinary options further.

Leisure & Activities

This all-inclusive resort features a variety of activities such as windsurfing and cooking lessons, along with nightly entertainment including theme parties and live shows. Guests can also access beach massages and a selection of non-motorized water sports.

Services & Transportation

Viva Azteca offers services including a kids' club and customer assistance for arranging excursions. Transportation options include shuttle service to and from Aeropuerto de Playa del Carmen, located 3 miles away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Garden Queen Room Two Queen Beds Non-Smoking
Max:
2 persons
380 sq. feet 
Bed options:
2 King Size Beds
Air conditioning
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Superior Queen Room Ocean View Two Queen Beds Non-Smoking
Max:
2 persons
380 sq. feet 
Bed options:
2 King Size Beds
Air conditioning
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Superior Pool Room Two Queen Beds Non-Smoking
Max:
2 persons
380 sq. feet 
Bed options:
2 King Size Beds
Air conditioning
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Playa del Carmen 1.4 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 1.3 mi
Cancun (CUN) 36.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Horseback riding
  • Cycling
  • Golf course
  • Darts
  • Table tennis
  • Archery
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Board games
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Media

  • HBO available
  • AM/FM alarm clock
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Location

Paseo Avenida Xaman Ha, Playa del Carmen, Mexico, 77710
Map view
Paseo Avenida Xaman Ha, Playa del Carmen, Mexico, 77710
Nearby
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
2000 ft
Restaurants
Les Crepes de Paris
2.1 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Buenerrimo
1.8 mi
Ave. Paseo Tulum Local 17
La Vaqueria
1.7 mi
Paseo Xaman-Ha
Blucacao
4100 ft
Av. 10 Mza. 64 Lote 8 local 1 Xaman-Ha Solidaridad
LABRIOCHE de Playa
1.4 mi
Paseo Xaman - Ha 12 Playacar
Mamma Mia
1.5 mi
Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal

Reviews and Ratings

Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
6.8
Location
9.2
Service
8.8
Dining
7.6
Guest reviews
6.0/10
based on 5 reviews
8.2
8.2/10 based on 349 reviews
Robert
United States, March  2025
6.0/10

I had a lovely stay at Viva Wyndham Azteca, enjoying the beautiful beach and clear waters. The dining options were plentiful, offering a variety of options that kept my meals exciting. However, the room I stayed in could definitely use some updates, and there were a few issues with the air conditioning. Overall, the resort's friendly staff and great location made for a nice vacation.

Rooms
6.0
My room had a comfortable king-sized bed but felt a bit outdated. The cleaning service was excellent, but the air conditioning was noisy and caused dampness.
Service
8.0
The staff, particularly Beatriz at reception, were truly helpful and did their best to address any issues. The service was generally prompt and courteous.
Location
9.0
The resort is perfectly situated in Playacar, just a short walk to Playa del Carmen yet peaceful enough to avoid the hustle and bustle.
Dining
7.0
I enjoyed a good variety of food, with specialties at the Italian restaurant and delicious snacks at the beach grill. However, some options could cater better to dietary restrictions.
Facilities
8.0
The resort offered a range of fun activities, an entertaining staff, and well-maintained spaces, although the beach could use more shaded areas.
Neil
United States, February  2025
5.6/10

I had a great week at Viva Azteca with friends and family. The resort, while a bit older, is very well-maintained with beautiful grounds and a stunning beach. The staff were incredibly friendly, and the entertainment team kept us engaged with various activities throughout the day. However, the food quality varied, and there were some issues regarding the room safe that took time to resolve.

Rooms
6.0
The room was nice and clean, but it felt a bit lacking in furniture with only one bedside table for two beds. The balcony could have used a chair for comfortable use.
Service
9.0
Staff throughout the resort were welcoming and professional, from the front desk to the bartenders and housekeeping, making our stay enjoyable.
Location
10.0
Viva Azteca is perfectly located in Playacar, just a short walk to the bustling Playa del Carmen but still tucked away from the noise. The beach right in front is beautiful and has ample loungers.
Dining
7.0
Dining options were decent, with a buffet and a few theme restaurants. The Italian restaurant was a standout, but I found the buffet to get repetitive after a week, and some food quality could use improvement.
Facilities
8.0
The grounds were well-kept with a nice pool and beach area. The resort offered various activities and had clean, maintained facilities.
Linda
United States, January  2025
5.6/10

I had a fantastic experience at Viva Azteca. the beach was stunning and the staff went above and beyond to make my stay enjoyable. While my room was basic, it was clean and well-maintained. and I loved that I didn’t need reservations for the restaurants. However, I did find the buffet restaurant a bit too warm and lacking variety after a few days.

Rooms
8.0
My room had a lovely king-size bed with a balcony facing the pool area. it was quiet and comfortable, allowing for a good night's sleep.
Service
10.0
The service was excellent. the staff remembered my drink orders and were always friendly and helpful. I truly appreciated the attention to detail.
Location
9.0
The location was perfect, right on the beach and close to downtown. I loved being able to take long walks along the shore and easily access local attractions.
Dining
8.0
The food quality was generally good, especially at the a la carte restaurants. I particularly enjoyed the buffet but wished there were more Mexican food options.
Facilities
8.0
Although the pool area could have used more seating, the beach offered plenty of loungers. I also enjoyed the planned activities and evening shows.
Edwin
United States, December  2024
7.0/10

My stay at Viva Azteca was nearly perfect! The service was very nice, with attentive staff remembering my drink orders. The beach was stunning and the food mostly delicious, especially at the specialty restaurants. However, I did encounter some issues with noise from the entertainment area and could have used more pool seating during peak hours.

Rooms
8.0
The rooms were spacious and clean, featuring a lovely king-sized bed. However, I did notice some issues with the water pressure and an open shower layout that caused water to spill out.
Service
10.0
Service was really good! I felt genuinely cared for, with staff going out of their way to make my stay nice. They were always friendly and eager to help.
Location
9.0
The location was fantastic, right on the ocean and not too far from Playa del Carmen’s downtown. It made exploring the area convenient and enjoyable.
Dining
8.0
Dining options were varied, and I loved the buffet and the specialty restaurants. The dessert selection was particularly impressive! Mostly, I found the food enjoyable, even though a few buffet items were a bit lacking in flavor.
Facilities
7.0
Facilities were excellent, with a beautifully landscaped area and good activities available. However, I did wish for more entertainment options at night. The pool could also benefit from additional seating.
Roger
United States, October  2024
6.0/10

I had a wonderful time at Viva Azteca! The resort is well-maintained, and the beachfront is stunning. Although my room was a bit dated and needed some renovations, the really good cleanliness and friendly staff more than made up for it. I enjoyed the variety of food options available, especially the Italian restaurant. The only downside was some noise from nearby entertainment, but overall, I would definitely recommend this resort for a relaxing getaway. 🌴🍹

Rooms
6.0
The room I stayed in was clean and comfortable, but it could use some updates. I appreciated the king-size bed and the filtered water provided, but the balcony lacked some furniture, which would have enhanced my experience.
Service
7.0
The service was generally very good. Staff were friendly and attentive, particularly in the restaurants, which made my dining experiences enjoyable. However, I did have a negative encounter with an excursion associate regarding a booking, which was disappointing.
Location
9.0
The resort is ideally situated in the Playacar area, just a short walk from the bustling Playa del Carmen, yet removed enough to offer a peaceful atmosphere. The beach is beautiful, and the area is safe, which I really appreciated.
Dining
8.0
Dining options were good with a good variety of food at the buffet and three à la carte restaurants. The Italian restaurant was a highlight for me, but I found some buffet offerings to be basic. Overall, the food was tasty, and the themed dinners were fun.
Facilities
7.0
The resort facilities were well-kept and offered a nice pool area, though I would have preferred a swim-up bar. The beach grill had decent snacks, and I appreciated having access to other areas in the resort community.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room